Courses which will keep your organisation compliant and safe in line with the latest legislation, as well as courses to develop soft skills.
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In this course we cover what objectives can look like, how to put them into place and how to follow through on them. These strategies will help your objective setting be a realistic and attainable way of measuring progress.
In this course, we’ll cover what age discrimination is, what is looks like, and how we can recognise it.
Artificial intelligence (AI) and how it is used responsibly and ethically in the workplace.
Anxiety and depression are extremely common among people in the UK. In this course we look at what those mean, how they differ from each other, how stress can affect them, common misconceptions and some tools and strategies that can help alleviate them.
In this 10-minute course we’ll explore clear and concise communication to ensure that everyone understands their roles, responsibilities, and project objectives.
This awareness course aims to provide essential insights into bipolar disorder, covering its definition, types, mood states, causes, diagnosis, treatment, and available support strategies.
In this course we look at how to build trust, what actions can break it and how trust can affect team performance.
Empower yourself with our 10-minute course, building workplace confidence. Recognise your value and unique contributions at work while transforming negative thoughts. Enhance communication skills, assertively expressing ideas with confidence. Set meaningful, achievable goals aligned with your ambitions, propelling you towards a fulfilling career journey. Embark on the path to self-assurance, growth, and professional success today.
Unlock a positive workplace culture with our bullying and harassment training module.
In this course, we cover the basics of coaching and different styles of coaching and how to develop your coaching skills moving forward.
In this course, we’ll cover how to creatively solve problems when they arise and ensure your organisation is progressing through problem-solving.
In this awareness course learners will explore the ethical and legal obligations of open and honest communication.
Delegating effectively is a fundamental part of successfully running an organisation, and a vital skill for anyone in a management role. This can be delegating specific tasks, responsibilities, or whole roles amongst your team. In this course, we cover the specific skills needed for effective delegation, the potential barriers to delegating, and how to respond…
With the skills in this course you will learn how to avoid common change implementation pitfalls, how to understand change, facilitate that change and push for change within your team or wider organisation.
In this course we cover how emotional intelligence can be employed in your daily life as someone who works with others, we will also go over practical skills needed for emotional intelligence and how to form strong working relationships through these skills.
In this short course we’ll equip you with the basic tools to navigate any budget, audit or financial meeting.
In this course we cover how to recognise the nature of difficult conversations, understanding the impact of mishandling difficult conversations and how to prepare.
In this course we go over what influencing it, why it’s valuable for managers and strategies for successful influencing in the workplace.
Whether you’re a seasoned professional seeking to sharpen your expertise or a go-getter looking to step into the world of project management, this course will cover the very basics you need to know to get started.
This course equips you to understand meeting principles, create inclusive environments, capture ideas, manage flow, and achieve productive outcomes.
In this short 10 minute course we will explore how to best manage these types of customers and achieve a successful resolution utilising proven skills and techniques.
In this course we’ll cover strategies to manage your mental health and what to do if you feel you need extra support.
In the face of intensifying climate change impacts, a pressing need for immediate action arises.
Objectives serve as the roadmap, providing a sense of direction and purpose, and aiding in the effective utilisation of resources and time.
In this course, we’ll look at how to successfully operate within teams and what you can do in your workplace to make sure your teams are running smoothly.
In this course we cover what sexual harassment is, what to do if you witness it, and steps employers must take to prevent it.
In this course we go over how to assess what performance standards should be, how to communicate to your team and then follow up on those expectations.
In this course we’ll cover how to identify and overcome problems, and some strategies we can employ to do so.
In this course well cover how to successfully implement change in your organisation and set up an environment that fosters and promotes positive change.
In this short course we’ll focus on setting goals, prioritising, focusing yourself and achieving balance so you can excel in everything you do.
In this course, we’ll cover how to creatively solve problems when they arise and ensure your organisation is progressing through problem-solving.
This two module course explores the concept of whistleblowing, emphasising its significance and the benefits it offers in preventing malpractice and corruption.
In this 10-minute online course we will explore how collaboration fosters creativity, innovation, and efficient problem-solving.
Bribery and corruption and how it can be prevented within an organisation through understanding and risk management procedures.
The art of complaints handling is a balance of fairness, proportionality, and consistency. Every complaint is an opportunity, but not all organisations see it this way. By completing this course, you will understand the core reasons why complaints arise and the best methods to facilitate them. By doing this, you will embrace the opportunity to improve and grow as a result of effective complaint handling.
Counter terrorism is an ever-evolving threat. Knowing how to keep yourself, the people you work with, and the public safe, has never been more important.
Our course has been built alongside experts in counter terrorism, using the latest information and guidance.
This course delivers a timely reminder on the importance of customer service.
You’ll learn the basics of good service, such as listening and clarifying, preparedness, efficiency and professionalism, and tactics for dealing with customers when they are unhappy or angry.
Bad customer service has a huge impact on your customers and colleagues, but with this course you’ll gain the knowledge necessary to start practising excellent service straight away.
This engaging online course will increase your understanding of the Data Protection Act and the GDPR, which set the rules for handling personal information.
With increased penalties for non-compliance under the new data protection regime, this course is a valuable resource to help you stay on the right side of the law.
An introduction to the issue of disability awareness within the workplace.
Safe driving can be achieved by being prepared, assessing risk, and taking care of your physical and mental wellbeing. Many road traffic accidents could be avoided if more drivers were aware of good ‘defensive driving’ practice.
Explore diverse ecological hurdles, delve into their origins and consequences, and grasp actionable insights to drive positive transformations in our world.
Fraud causes organisations both reputational and financial problems. This e-learning course introduces the issue of fraud in local government, covering how to recognise fraud, how to tackle it, and how to prevent it.
Fraud within organisations, including a general awareness of the topic, how to detect it, and what can be done to minimise the risk of fraud.
The GDPR (General Data Protection Regulation) came into force in May 2018. Is your organisation up to speed on what this means for the way you handle its personal data?
Do you and your management team understand its implications and your obligations? We help you get to grips with everything GDPR related, and as the course has been written in conjunction with data privacy specialist lawyers, Clayden Law, you can be sure we’ve got you covered.
The GDPR (General Data Protection Regulation) came into force in May 2018, but is your organisation up to speed on what this means for management of data?
If you are involved in the ongoing compliance efforts as a compliance officer, technology professional or data manager, this is the ideal course for you.
Germs are everywhere – while they’re often harmless, they can be deadly. So, we need to understand what we can do to prevent them from spreading as much as we can. In this course, we explore how different types of germ can affect us when in our bodies, and how we can keep ourselves safe, from having good hand hygiene to using the correct PPE.
Every day, we navigate a sea of sensitive information, from names and addresses to health and financial data. A breach could have severe consequences for individuals and organisations alike.
Living with a learning disability can present challenges and barriers for people every day. By making ourselves aware of these barriers, and how they effect people we can work together to make health services and wider public space more accessible for everyone. In this course we cover what learning disabilities are, what individuals unique support needs might be and discuss communication styles and safeguarding.
Teams can be a challenge to manage well – it’s common to experience conflict within a team, and there is usually the opportunity for most teams to be working better towards their goal.
Gaining a new member of staff can be a lottery – for example, the new employee may have interviewed well but once they actually start the role they don’t live up to expectations.
This course provides managers with practical advice on steering the probationary period and demonstrates how you can help the new employee whilst also working within employment law.
Virtual working can be effective in allowing teams to collaborate and work together. But, like many working environments, there can be challenges. This course will help you to recognise any challenges that may arise while managing virtual teams, and understand how to identify and implement solutions to ensure your teams are able to collaborate efficiently.
Mental health affects every single one of us – whether we consider it good or bad, or big or small, it’s something that impacts us in some ways more than others. There’s a stigma around mental health challenges or issues that lead people to believe they can’t ask for help. However, taking a step towards mental health awareness is a step closer to removing the stigma. This course will help you to understand mental health and the things you can do to support yourself and the people around you.
Being good at interacting with others can really help you at your job and in everyday life. But what exactly are people skills?
This course gives the learner a good grasp on the ins and outs of the recruitment and selection process – arguably the most important area of the employee life cycle.
We need resilience in order to persevere and succeed in life, regardless of what it is we are aiming for.
Are you experiencing stress in your workplace or is there a risk of it in the work that you do? Do you know how to respond appropriately – and as required by law?
Whether you are an employer or an employee suffering from work-related stress or simply want guidance for tackling stress at home, it is important that you know the causes of stress, its consequences and the actions you can take to control, manage and minimise it.
This course explores the steps taken to effectively and efficiently take minutes during a meeting, including the preparation, responsibilities and formats the minute taker should be aware of.
Welcome to the first module of the Training for Landlords course.
In this module, we’re learning about the Housing Health and Safety Rating System (HHSRS) and Property Standards.
This course gives a clear insight into the development and impact of unconscious bias, and provides an understanding of the benefits of awareness.
Working remotely can have many benefits for employees and employers – but it can also come with some challenges. This course is designed to help remote workers to work more effectively outside of the office, and to show managers how they can assist in this. It also demonstrates the ways in which wellbeing can be improved when working from home.
This course consists of one module, which provides advice on how to set up display screen equipment (DSE) in order to help avoid injury, and how to work with DSE in a more comfortable and productive way.
Whether it’s an office, shop or industrial situation, the workplace can be a tough environment.
We’re all busy all the time, and almost everyone feels under pressure at some time or other.
That pressure can affect your welfare – which matters more than anything – but it also affects the people around you and even the business where you work.
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