Bullying and harassment in the workplace
£20.00 £14.00Unlock a positive workplace culture with our bullying and harassment training module.
Courses which explain safeguarding responsibilities for different roles working with adults.
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Unlock a positive workplace culture with our bullying and harassment training module.
Coercive control and how it manifests in relationships, its warning signs, and how to respond.
Knife crime affects entire communities, creating ripples of fear and trauma that impact us all. By understanding the signs, causes and knowing how to take effective action, we can work together to create lasting change.
This course aims to equip you with the necessary knowledge and skills to identify the signs and symptoms of self-neglect.
Adult Sexual Exploitation can be difficult to spot, and yet it’s a prevalent form of abuse that happens every day.
The overarching principle when dealing with any complaint of anti-social behaviour is to protect the complainants, witnesses and the community from harm and stopping the behaviour taking place.
In handling anti-social behaviour cases, there are a number of tools and legal powers that can be used to deal with the behaviour, and it’s important that you are aware of what they are and how you can use them.
To tackle anti-social behaviour effectively, we need to have an active role in partnership and multi-agency working.
Taking statements and conducting interviews is an important aspect in tackling anti-social behaviour. But what is more important is that you know how to do so effectively, including preparation, capturing accurate information and writing clear statements.
Effective case work practice knowledge is critical when investigating and resolving reports of anti-social behaviour.
Good judgement and decision-making skills are also key – this course will help you pick up some pointers along the way.
In order to effectively engage a witness, it’s important that they feel their complaint is being taken seriously – it instils trust and confidence.
In this course, we cover topics from taking on a case through to using the appropriate tools and powers to prevent anti-social behaviour.
Across the modules, we explore topics such as first contact with the complainant, challenging perpetrators, action planning, early intervention measures, engaging with a witness, making referrals, conducting interviews and taking statements, the importance of working with other agencies, and the various legal tools and powers currently available and when it is appropriate to use them.
How much do you know about aphasia, the language disorder that affects the lives of more than 370,000 stroke survivors in the UK? Aphasia can have a huge impact on a person’s life by impairing both their ability to express language and understand it.
Autism is much more common than many people think. There are around 700,000 people on the autistic spectrum in the UK, more than 1 in 100. This means that, including families, autism affects 2.8m people.
But, despite the high number of individuals that are likely to have the condition, many of us have a poor understanding of autism and what it actually means for both the individual and those who work and live with them.
What is the Care Act 2014? It sets out local authorities’ duties in assessing people’s needs and eligibility for publicly funded support and care. Assessment and eligibility form a crucial part of this. The procedure allows people to understand their situation and access the right support at the right time. It’s a critical intervention in its own right and the key interaction between the individual and their local authority.
The Care Act 2016 updates the Care Act 2014, which was introduced to ensure a person-centred approach to care planning as a legal requirement for local authorities. An awareness of the principles of the Care Act is crucial for you if you’re working in any role in health and social care.
As we live longer, care is becoming a greater burden on carers and professional providers. To lighten the load and provide better, more tailored care at the same time, the idea of person-centred care has become key to care and support planning.
The Care Act 2014 (along with its subsequent updates) provides a single legal framework for charging for care and support. It enables local authorities to decide whether or not to charge a person for their care and support needs or for a carer’s support needs.
The new Care Act assessment framework has been designed to make charging fairer and more clearly understood by everyone. Understanding it properly is essential if you work with people in need, whether in the public, private or charity sectors.
Deferring payment can help people to delay the need to sell their home (or other assets) and provide peace of mind during a time that can be challenging (or even a crisis point) for them and their loved ones as they make the transition into residential care. This course covers all you need to know about this process.
Local authorities have a duty to inform the person which, if any, of their needs may be met by a direct payment and provide appropriate information and advice on how to use and manage direct payments.
This course covers direct payments, how they can be set up and a range of considerations around the subject.
The aim of the duty to provide independent advocacy is to enable people who have substantial difficulty in being involved in these local authority processes to be supported in that involvement as fully as possible, and where necessary to be represented by an advocate who speaks on their behalf.
This e-learning course covers all of the key points surrounding Independent Advocacy, providing learners with a sound knowledge of the topic.
Information is everything. If you’re working to enable people, carers and families to take control of their care and support; and make well-informed choices about it, having the right information available is crucial.
The right information and advice increases the ability to exercise choice and control. It is therefore a vital component in preventing or delaying the need for care and support which can give people a better quality of life for longer; and it’s crucial in delivering a duty of care in health and social care when people need it.
Integration has been a cornerstone of public policy, particularly across health and social care for many years.
Integration, cooperation and partnership are now a legal requirement for local authorities and should be a priority for all agencies involved in public care, thanks to Care Act 2014 safeguarding guidelines.
How much do you know about the Care Act? The Act, which was established in 2014, sets out local authorities’ duties in assessing people’s needs and funding and support eligibility. It’s a crucial consideration for anyone looking to understand the modern provision of care.
This course provides an comprehensive introduction to, and an overview of, part one of the Care Act 2014 guidance. It’s designed to help you understand and implement the Act if you’re involved in care and support services.
Everyone whose needs are met by the local authority, whether those needs are eligible, or if the authority has chosen to meet other needs, must receive a personal budget as part of the care and support plan, or support plan.
The local authority is under an ongoing duty to keep the person’s plan under review generally, and to ensure that their needs continue to be met. Plans are reviewed periodically, involving the person concerned and agreeing any necessary changes.
Learn about the different reviews and care and support plans with this short, informative course.
Growing up is hard. Within the Care Act, the term “transition” is used to refer to the progression from childhood to adulthood. It’s an essential part of human life and experience and the transition to adulthood (t2a) can be a time of celebration and change.
But it can also be a huge challenge for young people, especially as the world has changed so much for them from the one which their parents or families grew up in.
2014’s Care Act legislation saw a number of previous laws replaced with one, clearer, more comprehensive act.
Comprising of 12 modules, it can be a daunting subject to learn about – that’s why we’ve developed a series of e-learning modules to break it down and make it easier to consume.
This course consists of one module, in which you will learn about how to manage conflict successfully in your place of work. Learn about how to deal with these difficult scenarios, today.
Dementia can’t be cured – however, we can make life for those who have it as manageable as possible. We cover ways to communicate, simple adjustments to make around the home, and how carers can access support.
More than 3m people in the UK have been diagnosed with diabetes. Of these about 270,000 have type 2 diabetes and around 300,000 have type 1 diabetes. Just as importantly, approximately 850,000 people in the UK have undiagnosed type 2 diabetes.
Our diabetes online course will equip you with a greater understanding of the challenges around the condition and how it can be effectively managed.
In this course you will understand and learn how to identify domestic abuse, the different forms domestic abuse takes, and about coercive control. You’ll also understand how you, local authorities and the law can protect victims of domestic abuse.
This course will provide an awareness of what a hate crime and hate incident is and how prevalent hate crimes are.
This course will explore self-neglect, safeguarding vulnerable adults and scams.
How much do you know about the issues of honour-based violence and forced marriage? This abuse is often used as a means of control, with the cycle beginning when victims are children and continuing into adult life.
One of the biggest problems is that if the victims are not getting the right support from the authorities then they may feel unable to make a complaint.
This course gives learners an overview of the Human Rights Act, and highlights those Articles which should be of interest to staff working in adult social care, or the health sector.
Modern day slavery takes many forms, whether labour and criminal exploitation or sexual; and can be a bewildering and complex subject to get to grips with.
This comprehensive online human trafficking course will help you to spot the signs of modern slavery and explain how to respond if you think someone you know is a victim.
Loneliness and isolation can affect anyone, highlighting the universal nature of these experiences.
This interactive and engaging course tackles the tough subject of loss and bereavement.
Are you certain that the decisions you are making are in the best interests of the people in your care; especially when they are vulnerable? Are you up to speed on where the law stands regarding these decisions?
The Mental Capacity Act 2005 outlines the things you need to research, consider and assess before you make choices based on mental capacity.
The Mental Health Act is the main piece of legislation that outlines the assessments and rights of people with mental health issues. This course covers important aspects of the Mental Health Act, providing knowledge of the guiding principles underpinning mental health, and how to care for people who are going to be sectioned, have been sectioned, or are leaving hospital.
In this course we cover what causes Parkinson’s, what the symptoms look like, and how it can be managed.
The importance of establishing and maintaining professional boundaries whilst working with adults at risk.
Work with adults at risk? Got responsibilities for adult safeguarding (as either a professional adviser or operational/strategic manger)?
This informative and wide-ranging course will help you identify risk, learn the importance of prevention, and determine appropriate intervention.
This course complies with Level 1 Social Care and Levels 1 & 2 Healthcare.
Are you up to speed with your adult safeguarding responsibilities?
According to NHS Digital figures, in 2015-16 there were more than 100,000 individuals with enquiries under Section 42 of the Care Act, which means that almost everyone working in a care context will encounter adult safeguarding concerns in their daily lives.
Do you know what to do if you suspect someone is a victim of abuse? If you’re working with vulnerable adults, it’s important that you’re able to spot the signs.
The right actions could save a life. From the basics through to referring someone you suspect is a victim of abuse to ensure they receive the right care, this Safeguarding Adults – levels 1 and 2 course bundle has it all.
Some of the topics we cover in this course are types of abuse that an adult might face, how to respond to a concern, safeguarding duties and when it is OK to share information.
Abuse can take place in any setting and it often goes unnoticed and unreported. Even if you don’t work directly with children or vulnerable adults, you might still be in a position where you can help prevent or stop abuse.
Would you be able to spot abuse of a child or vulnerable adult? Even if you don’t work directly with children or vulnerable adults, you may be in a position where you can help prevent or stop abuse.
If you work in Higher Education and want a good understanding of safeguarding in a HE setting, this short course is ideal.
Substance misuse is a complex issue, affecting not only the individuals involved but their friends, families and the people they come into contact with.
Substance abuse can result in lowered educational outcomes, compromised health and danger to the public and affect not only the user but the people around them too.
Suicide is not an easy topic to talk about, but a greater understanding of the causes of suicide and who might be more vulnerable, as well as warning signs to look out for, might help you to save a life.
In this course we’ll explore what domestic abuse looks like, how prevalent male domestic abuse is, what the ‘inclusive approach’ is and how you can improve your response to male domestic abuse victims.
Serious health problems – such as chest infections, heart attacks and strokes – are more common in the colder months. According to Age UK, each winter one person dies every seven minutes from living in cold conditions.
With the right awareness and assessment tools we can all play our part in helping the elderly and vulnerable stay warm and safe in the winter months.
To inform learners of the background to trauma and ACEs, including types of trauma, the effects of trauma and stress, and the importance of prevention.
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