Anti-social behaviour – Statement Taking and Interviewing Skills
Topics include: Statement taking, Conducting interviews and Court etiquette.
Taking statements and conducting interviews is an important aspect in tackling anti-social behaviour. But what is more important is that you know how to do so effectively, including preparation, capturing accurate information and writing clear statements.
Working on the frontline of anti-social behaviour, it’s crucial that you get the best out of every interview situation so that issues can be resolved. This module will help you to gain the skills needed to take statements and conduct interviews, including preparation, capturing accurate information and writing clear statements.
- Know how to effectively prepare for and conduct a witness interview to capture relevant and accurate information
- Know how to take good notes and write clear statements under the Civil Procedure Process for use at court
- Have an awareness of court etiquette
- Taking on a Case / Case Management Principles
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