Anti-social behaviour – Training programme

Topics include: Case management, Witness interviews and Intervention methods.

2 hours 45 minutes

12 months access

Unlimited replays

Digital certificate

In this course, we cover topics from taking on a case through to using the appropriate tools and powers to prevent anti-social behaviour.

Across the modules, we explore topics such as first contact with the complainant, challenging perpetrators, action planning, early intervention measures, engaging with a witness, making referrals, conducting interviews and taking statements, the importance of working with other agencies, and the various legal tools and powers currently available and when it is appropriate to use them.

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This programme is designed for organisations within the public sector. Please contact enquiries@melearning.co.uk for further information on pricing.

If you are a frontline professional within a Housing Organisation, Local Authority or Policing Team this course will help you gain a better understanding of the Anti Social Behaviour management process and your role within it. This course helps you to gain a better understanding of the best practice principles in all areas of managing an anti-social behaviour case, from taking on a case, right through to using legal tools and powers to resolve reports.

  • The process of taking on a case
  • How to effectively manage a case
  • The range of early intervention tools that are available to all relevant agencies and when it is appropriate to use them
  • The importance of making effective judgements and case decisions
  • Engaging a witness into the case process and recognising vulnerability (including the Risk Assessment Matrix)
  • Making appropriate referrals and finding the right support
  • Effectively preparing for and conducting a witness interview
  • How to take good notes and write clear statements for court use
  • Developing partner relationships and collaborating in complex partnership environments
  • The tools and powers available to other partner agencies
  • The anti-social behaviour tools and legal powers available and when to use them, including injunctions and notices
  • What happens when an injunction or notice is breached

  • Taking on a Case / Case Management Principles
  • Early Intervention and Prevention Measures
  • Vulnerable Witnesses and Perpetrators
  • Statement Taking and Interviewing Skills
  • Partnership and Multi-Agency Working
  • Legal Tools and Powers and Community Trigger

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Mark Davies
Director of People,
National Museums of Liverpool

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