Conflict management

Topic include: Conflict in the workplace, Effects of conflict and Prevention techniques.

30 minutes

12 months access

Unlimited replays

Digital certificate

This course consists of one module, in which you will learn about how to manage conflict successfully in your place of work. Learn about how to deal with these difficult scenarios, today.

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This course will explore the prevalence of conflict in the workplace and provide actionable ways of avoiding, preventing and de-escalating conflict.

  • Appreciate the prevalence and damaging effects of conflict in the workplace
  • Recognise the signs of impending conflict
  • Apply de-escalation techniques if conflict arises and remain in control

  • Conflict Management

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