People skills

Topics Include: Emotional intelligence, Communication, and Conflict 

23 minutes

12 months access

Unlimited replays

Digital certificate

Being good at interacting with others can really help you at your job and in everyday life. But what exactly are people skills?

Being good at interacting with others can really help you at your job and in everyday life. But what exactly are people skills? In this course well look at everything from emotional intelligence to conflict resolution and ensure your confidence with anyone is at maximum levels.

Upon successful completion of this course you will be automatically awarded a certificate containing the course name, completion date, CPD hours and learning objectives.

  • Improve your emotional intelligence for a better connection with others
  • Understand the basics of effective communication, including how to become a great listener
  • Recognise why conflict occurs and how to handle it
  • Confidently build relationships based on trust and respect

  • People skills

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